At nidas.com.bd, we strive to deliver your orders quickly, safely, and efficiently across Bangladesh. Please read our delivery rules carefully to understand processing times, shipping charges, and parcel inspection guidelines.

1. Delivery Areas & Timelines

We deliver to all major cities, towns, and districts within Bangladesh using reliable national courier partners.

Note: Delivery times are estimated from the day your order is confirmed and dispatched. Delays may occur during national holidays, mega sales, severe weather, or unexpected courier disruptions.

2. Shipping Charges

Shipping fees are calculated based on delivery location:

• Inside Dhaka City: ৳[80] (Flat Rate)

• Dhaka Suburbs & Nearby Areas: ৳[100] (Flat Rate)

• Outside Dhaka (District Level): ৳[130 - 150] (Flat Rate)

(If applicable: Free shipping may be offered on promotional offers or orders exceeding a minimum total purchase amount).

3. Payment Methods & Advance Policy

• Cash on Delivery (COD): Available for orders inside Dhaka City and select major areas.

• Partial Advance Payment: For orders outside Dhaka City, an advance delivery fee payment (via bKash / Nagad / Rocket) may be required before order dispatch to confirm the order and cover logistics costs.

• Prepaid Orders: Full advance payments are accepted via Mobile Financial Services (bKash, Nagad, Rocket) and debit/credit cards.

4. Order Verification & Tracking

1. Order Confirmation: Once you place an order, our team will verify your details via phone call, SMS, or WhatsApp.

2. Dispatch: Unconfirmed orders will not be processed.

3. Tracking: Once your order is dispatched, you will receive a courier tracking link or Consignment (ID/CN) number via SMS/email to track your package in real-time.

5. Parcel Inspection & Unboxing Policy

• Inspection in Front of Courier: Customers are strongly requested to inspect the exterior condition of the package in front of the delivery agent.

• Unboxing Video: For high-value items (e.g., footwear, clothing, electronics), please record a continuous, unedited unboxing video while opening the parcel. This video serves as mandatory proof if you receive a damaged, missing, or incorrect item.

• Refusing Damaged Parcels: If the package appears torn, open, or severely tampered with, please do not accept it and contact customer support immediately.

6. Failed Delivery Attempts & Order Returns

• The courier partner will make up to 2–3 attempts to contact you and deliver the package.

• If you are unavailable or refuse the delivery without a valid reason, the package will be returned to our warehouse.

• Advance delivery fees paid for unreceived/rejected orders are non-refundable to cover return shipping charges.

Contact Information

If you have questions regarding your delivery status, please reach out to us:

• Phone / WhatsApp:  +880-1724695151

• Email:  nidas.com.bd@gmail.com

• Website: nidas.com.bd